Customer Insight Trends & Benchmarks 2020 [Research Report]
We surveyed and interviewed over 200 product managers, user researchers, and UX designers to understand how leading organizations generate customer insights through research and data.
Comprehending Meaning
“Fine. You can stay out all night with your friends if you want”. If it’s your significant other speaking, you may want to tread lightly. Language isn’t easy. Scratch that – communication isn’t easy. People are complex, using multiple intricate cues to convey meaning. Words alone that seem ‘safe’ may not convey the true emotion(s) […]
An Introduction, and a Teaser
Joining a startup is pretty much the way I’d imagine it’d be getting shot out of a cannon; which wasn’t surprising, as I’ve been fortunate to be on the ground floor of a few startups. And after spending my last ~5 years in senior leadership at two mature technology companies – I missed the energy, […]
Customer Insight Trends & Benchmarks 2019 [Research Report]
We surveyed and interviewed over 200 product managers, user researchers, and UX designers to understand how leading organizations generate customer insights through research and data.
How can product managers be more effective leaders and make better decisions?
At the INDUSTRY Product Conference earlier this month, I had the opportunity to lead an engaging group discussion about essential techniques for product managers to be as effective as possible. Several interesting questions and themes emerged that are critical to building successful products and delighting users.
Tetra Insights, unlocking the potential of your customer data
It is with great pleasure that I announce the launch of our new company, Tetra Insights. We’ve assembled a world-class team, built a transformative and valuable product, and are now poised for the exciting next stages of growth and development.
