Our Company

Who We Are

We’re a team of researchers, data analysts, and engineers solving some of the most complex problems involving user research and qualitative data.

Our team has decades of experience working with leading organizations on data and research initiatives. We’ve experienced the transformative power of putting recorded customer interactions directly in front of decision makers. Unfortunately, analyzing and creating easily-digestible deliverables from these recordings has always been an enormous burden.

We decided to build the technology to solve the pains we experienced. We’re enabling companies to unlock the full potential of the most valuable data they collect: real interactions with users and customers.

Qualitative Data
Tetra Insights Company

Our Platform

Where the Idea Came From

Over the past decade, our founding team has experienced the immense value of recorded user and customer interactions to generate insights and inform decision making. User research is one of the most valuable components of qualitative data organizations collect, but the tools to really maximize the value of this work were insufficient.

We were hamstrung in our ability to analyze recordings and create intuitive deliverables. Even worse, research work was lost with virtually no shelf-life or sharing across departments. We decided to solve these problems.

Our Core Values

What We Believe

By building an environment where employees can thrive and are motivated to do their best work, we can continually increase our value to customers. These guiding principles define the organization we’re building.

  • Customer Satisfaction

  • Employee Engagement

  • Continuous Improvement

Tetra Insights Company
Tetra Insights Company

Our Product Principles

What We Strive For

We don’t design products that incrementally improve processes; our aim is to fundamentally change what is possible within an organization with technology that amazes. And as we focus on solutions that automate manual work, we’re committed to building tools that enhance and empower human work, not that simply replace people with technology.

  • Intuitive & Easy-to-use

  • Focus on Empowering People

  • Build Transformational Technology

Interested in Learning More About Tetra?

CONTACT US

Free E-Book:

The Definitive Guide to Remote User Research

While conducting user research remotely is not new, it has become the norm amid the COVID-19 pandemic. At Tetra Insights, we’ve always been advocates of a remote-first research strategy and are here to share our best practices with a free ebook: The Definitive Guide to Remote User Research.

DOWNLOAD NOW
Definitive Guide to Remote User Research