Effective date: 26 Sep 2018
Last updated: 26 Jan 2021

This page informs you of Tetra Insight, Inc. (“Company”, “us”, “we”, or “our”) policies
regarding the collection, use, and disclosure of personal data when you use
tetrainsights.com, our software, and/or our services (collectively, the “Service”) and
the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to
the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and
improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data
Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our Service that
you visit, the time and date of your visit, the time spent on those pages, unique device
identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and
hold certain information.

Cookies are files with small amount of data which may include an anonymous unique
identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and track
information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being
sent. However, if you do not accept cookies, you may not be able to use some portions of
our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your
    preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Tetra Insights uses the collected data for various purposes:

  • to provide and maintain the Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose
    to do so;
  • to provide customer care and support;
  • to provide analysis or valuable information so that we can improve the Service;
  • to monitor the usage of the Service;
  • to detect, prevent and address technical issues.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on —
computers located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your
jurisdiction. If you are located outside United States and choose to provide information
to us, please note that we transfer the data, including Personal Data, to United States
and process it there. Your consent to this Privacy Policy followed by your submission of
such information represents your agreement to that transfer. Tetra Insights will take
all steps reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy and no transfer of your Personal Data will take
place to an organization or a country unless there are adequate controls in place
including the security of your data and other personal information.

Disclosure Of Data

Tetra Insights may disclose your Personal Data in the good faith belief that such action
is necessary to:

  • to comply with a legal obligation;
  • to protect and defend the rights or property of the Company;
  • to prevent or investigate possible wrongdoing in connection with the Service;
  • to protect the personal safety of users of the Service or the public;
  • to protect against legal liability.

Security Of Data

The security of your data is important to use and we take reasonable administrative,
physical, and electronic measures to protect your the information we collect from you.
When you enter or upload sensitive information, we encrypt this data using industry
standard SSL or other technologies. Please be aware, however, that no method of
transmitting information over the Internet or storing information is completely secure.
Accordingly, we cannot guarantee the absolute security of any information.

Service Providers

We may use third-party Service Providers to monitor and analyze the use of our Service.

Types of Data Collected

  • Google Analytics is a web analytics service offered by Google that tracks and
    reports website traffic. Google uses the data collected to track and monitor the use
    of our Service. This data is shared with other Google services. Google may use the
    collected data to contextualize and personalize the ads of its own advertising
  • You can opt-out of having made your activity on the Service available to Google
    Analytics by installing the Google Analytics opt-out browser add-on. The add-on
    prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from
    sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google
    Privacy & Terms web page: https://policies.google.com/privacy?hl=en
  • Tetra Insights will use https://www.googleapis.com/auth/drive.metadata.readonly to show a user’s Google drive data on the file screen of the app, so that users can have a read-only view of their files through Tetra’s app.
  • Tetra Insights will store a Zoom users Client ID (obfuscated) and personal meeting URL when a user installs Zoom integration. This data is never shared, and will be deleted on request (programmatically or otherwise)

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on
a third party link, you will be directed to that third party’s site. We strongly advise
you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly
collect personally identifiable information from anyone under the age of 18. If you are
a parent or guardian and you are aware that your Children has provided us with Personal
Data, please contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to remove that
information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page. We will let you know via email and/or a
prominent notice on our Service, prior to the change becoming effective and update the
“effective date” at the top of this Privacy Policy. You are advised to review this
Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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