Updated May 15, 2019
1. Terms and Conditions
Tetra Insights, Inc., is a data and research company. Respondents to Tetra Insights surveys and other research exercises influence the development and marketing of products and services. Individuals may receive an invitation to participate in a Tetra Insights research study, and if eligible, may participate in online surveys and interviews conducted on behalf of Tetra Insights or our clients. Participants may receive incentives for responding to surveys or completing research exercises upon verification of eligibility, completion and validation of responses. By participating in a research exercise, you agree to the following terms (“Terms and Conditions”). These Terms and Conditions constitute the entire agreement between you and Tetra Insights with respect to your participation in surveys or other research studies.
Participation in a Tetra Insights research study is limited to individuals who are allowed to participate under the laws of the United States and under the laws of the jurisdiction in which the individual resides. Participants must be at least 18 years of age or older at time of participation. Employees and directors of Tetra Insights and its affiliates are ineligible to participate in research studies. Employees of Tetra Insights and its affiliates may register as members solely to refer friends to Tetra Insights but may not refer other employees of Tetra Insights or employees of affiliates. By participating in a research exercise (survey, interview, etc.), you agree to be bound by all eligibility determinations made by Tetra Insights in accordance with each study’s particular specifications, applicable survey research codes of ethics, applicable laws and these Terms and Conditions. Such eligibility determination shall be made by Tetra Insights in its sole discretion, and such decisions are final and binding. Only U.S. residents are eligible for incentives unless otherwise stated. Answers must be consistent and deemed honest and reliable to be eligible for the incentive. For research targeting business professionals, participants must be able to provide confirmation they are actively employed or working in the role described as the focus of the research.
3. Registration and Participation
By participating in a research study or exercise, you are registering as a participant. Registration requires that you receive occasional emails pertaining to research and incentives.
All ideas, suggestions, or other output resulting from your participation in a research study becomes the sole and exclusive property of Tetra Insights.
On an individual study basis, incentives to participants may be provided in exchange for completed and validated surveys and research exercises. Incentives will be earned once a response is verified as eligible, accurate, and honest.
The incentive earned for each completed and validated research exercise will vary based upon the nature and length of the survey. By registering and participating in surveys, you agree that Tetra Insights may contact you to conduct a brief validation of your eligibility and responses as necessary. Tetra Insights may require additional validation procedures to certify your eligibility and qualification as a research exercise participant.
All terms and conditions regarding your ability to receive incentives for participation in surveys and payments to you may be changed or modified at any time with or without notice at the sole discretion of Tetra Insights. Respondents are responsible for any taxes due as a result of payments they receive for participating in a research study. We are required by law to issue an IRS Form 1099 to any participant who is paid $600.00 or more annually for participation in research studies. You hereby agree, when requested, to provide all information necessary for Tetra Insights to comply with tax reporting requirements.
Guaranteed incentives will be referenced at the beginning of any survey ore research exercise. These will be awarded after responses and contact information have been verified. All responses must be honest and accurate. Any information that is deemed misleading or untrue can result in a disqualification. Certain surveys or studies will have an incentive limit, and once reached, the study will be closed. It is possible a participant will inadvertently complete a study when the incentive is no longer valid. We will remedy such situations on a case-by-case basis.
Incentives may also include the inclusion in a drawing for a reward. In this case, once a research study is completed (determined at the discretion of Tetra Insights), all eligible participants will be entered for a random selection. This selection may be done digitally or physically within 90 days of the completion of the research study. For certain studies, the quality of responses or referrals to additional responses may increase the number of opportunities a participant has to win a drawing. These terms will be mentioned during the course of a research study.
5. Participant Privacy & Confidentiality
The privacy of our research participants and the confidentiality of the personal information they provide us are our top priority. Personal information will never be included with the survey response information we provide to our clients without the participant’s consent, nor will we ever sell any of your personal information to any third party.
Participants are required to maintain the confidentiality, concerning all confidential information received in their participation in any research study. Any dissemination of study information (including questions asked, prototypes viewed, or product concepts tested) will disqualify the participant from any incentive, and may subject them to legal action. By participating in a research exercise, you certify that you will not share any information about the study.
6. Disqualification and Termination
Persons found engaging in the following activities may be disqualified from participating in research and from being compensated. These activities include but are not limited to : (i) tampering with, disrupting, or attempting to disrupt, or any unauthorized use, misuse or abuse of any aspect of Tetra Insights research; (ii) violating any applicable law with respect to the participation in Tetra Insights research; (iii) providing or maintaining incomplete or inaccurate contact information; (iv) attempting to defraud the survey system through multiple entries for the same survey, false identification or email addresses, false registration, false impersonation or any other means; (v) failing to provide complete and accurate information required for payment of incentives and/or tax reporting purposes; or (vi) for any other material breach of these Terms and Conditions. Participants will not receive incentives for survey participation for any surveys which are not completed and validated.
These terms are subject to change at any time. Please be sure to check for updates prior to engaging in a new research request.